Triad 48V Rechargeable Lithium-ion Battery

Need another battery please send me one

Purchase a scooter $499. Batteries were dead right out of the box, been waiting several months for batteries they told me their back ordered. This does not do me any good because the scooter was ordered for me to take on vacation so I am mobile. Had to cancel nonrefundable vacation., I think it's very sad that you can't talk to a live person or why they couldn't take batteries out of a new scooter in stock and ship them to me, there is no date. When batteries will be available .

I've asked for a refund with no response I am going to report them to the attorney general the better business .
They are taking peoples money and shipping them inoperable merchandise

at this point y'all just close your doors.!

Brand new scooter out of the box the batteries were dead will not take a charge, this is very disappointing my husband is just now able to get out and start using his scooter but he cannot because the batteries are dead,
Reyhee is out of stock ,very disappointed

It seems as if so many people had the same experience as I did
When I got the bike I tried charging both batteries for over 24 hrs and both are dead no charge I tried several attempts to contact them and the finally responded via email and said they would replace batteries and charger that was over a month ago and I haven’t received them yet I tried locally to get replacements and was told I would need to go back to the seller what a waste

Can’t get customer service to do anything