Triad 48V Rechargeable Lithium-ion Battery

Brand new scooter out of the box the batteries were dead will not take a charge, this is very disappointing my husband is just now able to get out and start using his scooter but he cannot because the batteries are dead,
Reyhee is out of stock ,very disappointed

It seems as if so many people had the same experience as I did
When I got the bike I tried charging both batteries for over 24 hrs and both are dead no charge I tried several attempts to contact them and the finally responded via email and said they would replace batteries and charger that was over a month ago and I haven’t received them yet I tried locally to get replacements and was told I would need to go back to the seller what a waste

Can’t get customer service to do anything

I received 2 batteries and one doesn't work it smells burnt at delivery. I don't understand that this company has been sold out on this type of battery for so long. Make your customers happy and get some inventory if not we are all going to do a class action law suit!!!!

Neither battery sent with the scooter works or will charge. I left three voicemail to Reyhee customer service line (can ONLY LEAVE MESSAGES!) plus emails and NO RESPONSE FROM THEM. Completely unusable scooter without batteries and they are “sold out” here online.